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Cancellation Policy
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The following cancellation policies are in place for all events hosted through WCW, WCS AWWA and WCWEA.

Seminars and Workshops

  • Cancellations received up to one week prior to seminar date receives full refund less $25.00 service charge. 
  • No refund after one week prior to seminar date. 
  • Substitutions are accepted at no charge. 

Networking Events

  • No refunds. 
  • Substitutions are accepted at no charge. 

Annual Conference

  • Cancellations received before September 1: 100% refund less $50.00 service charge. 
  • Cancellations received from September 1 to 15: 50% refund less $50.00 service charge. 
  • Cancellations received after September 15: no refund.
  • Substitutions are accepted at no charge. 

Submitting Notice of Cancellation

All event cancellations must be received in writing. 

Event Cancellation by Organization

In the case that the organization is required to cancel and event due to lack of participation or due outside influences the event can either be rescheduled to a new date or may need to be cancelled. The following practices will be observed:

Rescheduled Event

  • A full credit or refund will be issued to all paid registrants that are not able to attend the sessions with the new dates.
  • Credits are good for a one (1) year period.

Cancelled Event

  • A full refund will be issued to all paid registrants. 
  • Travel or hotel costs incurred will not be compensated.